Privacy Policy

IMPORTANT NOTE: Please read carefully this Privacy Policy before using this site and services of myWiFi.

1. Our commitment to privacy

The protection of privacy and personal information that you provide is a priority for myWiFi. By visiting this site and using myWiFi free Internet access service, you agree to accept the practice described in this Privacy Policy. All information provided through www.mywifi.rs or through myWiFi Email login,SMS login andFacebook, Instagram and Twitter application (collectively "Services"), are collected, controlled and retained by Telesolution Ltd. We do not transfer, sell or rent your personal information to third parties. Unless otherwise stated, this document deals only with the use of data collected by myWiFi service.At no time, myWiFi does mailnot have access, does not collect nor retain your data for accessing your Facebook, Instagram or Twitter accounts. MyWiFi only enables the connection to the login pages of these social networks in order to register to our free WiFi. 

2. What information are collected

Facebook

When using Facebook for the first time to access free WiFi in some location, myWiFi collects and stores your publicly available data from your Facebook profile. According to Facebook API v2.12, in addition to these data, myWiFi also collects the following optional data:

• Your email address
• List of your friends who also use myWiFi

In the process of accepting our Application,  you can approve or not approve for collectingall of the above information (except your public profile). You hereby accept our access and collecting of mentioned personal data about you. The first time you use myWiFi at somelocation, you need to accept our myWiFi Facebook Application. This Facebook Application is necessary so our Hotspot system could integrate with Facebook in order to authenticate user. When you accept our Facebook App (myWiFi App), you agree that our App can post to Facebook on your behalf. Posts on your wall relate solely to sharing Facebook pages of premises that use myWiFi. In the registration process myWiFi just offers the Facebook link to the location where you are, asks you to share it with your friends and thus recommend the place where you are.No other content can not and will not be posted on your behalf. Number of posts is limited to one post for one location within 24 hours. If you visit more than one locationduring 24-hours and use myWiFi service, it is possible that you will be asked separately for each of these locationsto share its page.

When you login for the first time to free WiFi at some location using myWiFi, you will be asked to like the Facebook page of that place for accessing to free WiFi. Each subsequent access to free WiFi at that location will be automatic and will not require to accept the Facebook App.

Twitter

The first time you sign in with Twitter for the access to free WiFi offered by the owner of the location, it is necessary to accept our Twitter Application. By this you agree with access of our Twitter App to your Twitter account in order to perform the authentication process. Our myWiFi Twitter Application is authorized to access your Twitter account and post tweets on your behalf. MyWiFi collects only on behalf of your Twitter name.In the logging process, we will ask you to follow the Twitter account of the place you visited and thus support it on Twitter. You are not required to do this to use myWiFi service. Posts on your Twitter wall are related solely to tweets with the slogan of the place defined by its owner for myWiFi service, in order to support it on Twitter. No other content can be tweeted on your behalf. Any next access to free WiFi at this location will be automatic and will not require you to accept the Twitter App.

Instagram

The first time you sign in with Instagram for the access to free WiFi offered by the owner of the location, it is necessary to accept our Instagram Application. By this you agree with access of our Instagram App to your Instagram account in order to perform the authentication process. MyWiFi collects only on behalf of your Instagram name. In the logging process, we will ask you to follow the Instagram account of the place you visited and thus support it on Instagram. You are not required to do this to use myWiFi service. Any next access to free WiFi at this location will be automatic and will not require you to accept the Instagram App.


Email login

You can also use myWiFi system for free WiFi when you define a valid email address of your choice,name and surname and your gender.Depending on the location, you will be asked to write down the date of birth. This information is optional. MyWiFi checks the validity of email addresses and can not be registered with a non-valid email address. By this you authorize myWiFi to collect and store this information. This information is used by myWiFi to provide location owners with general (anonymous) demographic data of visitors (gender, age) and thereby help their clients to better understand their target group.

SMS login


You can also access myWiFi hotspot systems by entering your mobile phone number, name and surname and your gender. Depending on the location, you will be asked to leave the date of birth. This information is optional. MyWiFi checks the validity of the number by sending you an access code by SMS message to the number you have entered. By this you authorize myWiFi to collect and store this information. This information is used by myWiFi to provide site owners with general (anonymous) demographic data of visitors (gender, age) and thereby help their clients to better understand their target group.

Device data

MyWiFi also records some data about the device by which you access our service. When you make a connection, we will register 1) the MAC address of the device 2) the so-called user-agent, such as browser type and its version, as well as phone type and its version. This is recorded to allow you to automatically connect the next time you find yourself near a myWifi hotspot belonging to a particular group.

MyWiFi does not record which web pages you are visiting. However, depending on the location and in order to protect us and our clients, it is possible that myWiFi disable access to sites with inappropriate, violent, pornographic or illegal content. This is done by checking the DNS and/or IP address of the website you visit.


3. How we use your information

We do not transfer, sell or rent your personal information to third parties for their marketing purposes. We collect only the information that we need for the operation of ourmyWiFi serviceand to provide you with the best experience through the use of the service.Your data will not be used for creating any advertising outside the framework of myWiFi service. MyWiFi can use your personal information for the following purposes: 

• We can use your publicly visible personal information available on your Facebook, Instagram and Twitter account - as described in paragraph 2 above in order to provide, in real time, demographic information to customers (owners of premises where you use myWiFi) about their clients. 
• For the purpose of showing advertisements and promotions for services related to use of myWiFi services and the services of the premises you are visiting.

• For the purpose of Email Newsletter, in order to deliver the relevant information about events, discounts and promotions for services related to use of myWiFi services and the services of the premises you are visiting. When you receive the promotional email of this type, you have the option to unsubscribe from the mailing list by clicking the available link at the bottom of the mail. After that, you will no longer receive promotional messages of this type.

• In order to provide discounts or birthday surprises depending on the location and whether you have left this information.

MyWiFi does not use your information in any context other than that described in our Terms of Use and Privacy Policy.

4. Conformity with Facebook, Instagram and Twitter 

MyWiFi uses Facebook, Instagram and Twitter App as a part of its services. MyWiFi Application has been checked and approved by Facebook, Instagram and Twitter and it is in accordance with the Privacy Policy of Facebook, Instagram and Twitter, including the general legal terms and Facebook Policy on data usage (see our Terms of Service). 
MyWiFi App uses Twitter App as a part of its services. When you authorize our myWiFi Twitter App, you remain within the general Terms of Use and Privacy Policy of Twitter. MyWiFi App has been tested and approved by Twitter in accordance with the Terms of Use and Privacy Policy of Twitter (see our Terms of Service). 

Facebook, Instagram and Twitter periodically check the conformityof myWiFi applications and approve for future use only if they evaluate that our applications are used in accordance with their Privacy Policies, the Data Protection Act, and the Terms of Use of Facebook, Instagram and Twitter.

5. How are information being stored 

Your personal information is stored  in our database in order to provide quality services and in accordance with our Terms of Useand the European Data Protection Law (GDPR), which has been in force since 25 May 2018. If you want to have an insight into the information we keep about you, or you want to edit some information, or you want to keep your personal information permanently deleted from our database, please email us at office@mywifi.rs. MyWiFi will send you an email confirmation that your data has been deleted.

6. Cookies Policy

MyWiFi uses Cookies in order to provide as good and as convenient services as possible to the end user. Please read our Cookies Policy in our Terms of Use athttp://www.mywifi.rs/uslovi_koriscenja.html

7. Responding to requests from competent authorities

MyWiFi is committed to cooperation with state authorities as well as with other third parties in enforcing law, protecting intellectual property rights, safeguarding user privacy and to preventing fraud. You hereby agree that myWiFi may, at the statutory request of state authorities or state  services relating to criminal investigations or alleged illegal activities, provide information such as your name, email address and statistics on using myWiFi service. With the exception of the above-mentioned case, myWiFi will not disclose your personal information except when we believe that it is necessary to disclose information to protect our rights, enforce our policy, or if there is a reasonable doubt that your use of our services violates myWiFi Privacy Policy or third party rights,or that disclosure of such data protects someone's rights, property, or security.

8. How do we protect your information

Privacy and protection of your information is our priority. We do not disclose any personal information to third parties for their marketing purposes. 
We do not tolerate spam. If you want to report the activity for that you suspect is spam - contact us at office@mywifi.rs. It is strictly prohibited to use any of the myWiFi mechanisms to send spam or any other content that violates our Terms of Use. If such activities are established, myWiFi reserves the right to temporarily or permanently suspend the account and report the case to the competent state authorities. MyWiFi does not collect and retain your data for accessing your Facebook, Instagram or Twitter account.MyWiFi only allows connection to the login pages of these social networks in order to register to our free WiFi. You need to keep your account information (user name and password for Facebook/Instagram/Twitter and email and password for our alternative sign-up option) in strict confidentiality. If you believe that your login information is compromised for any reason, you should immediately contact us at office@mywifi.rs.
MyWiFi is doing its best to provide communication and data storage in order to protect the confidentiality of your personal information against loss and interception by third parties. However, it is important to know that there is no absolute security against loss or interception of your personal information by third parties. 

9. Consent

In order to use myWiFi service in a comprehensive way and get current information as well as special promotions through the Newsletter from the places you love and visit, we recommend authenticated logging to myWifi hotspots via one of the above methods. For this, it is necessary (from 25 May 2018) to read and accept our Privacy Policy by checking the field on the login page.If you do not agree to collect information about you, you can choose to log on the login page by entering the code and register anonymously on myWifi hotspot system. In this case, you will not be able to receive promotions and information through the Newsletter from the places you visited.

10. Amendments

All changes to our Privacy Policy will be immediately entered on our site. Any such change shall take effect on the same day as the change is has been made unless otherwise indicated. The notice will be sent by email to all users who request it.

 

Last update on 20 May 2018